Submitted by kred on Tue, 19/01/2010 - 03:59

I'm trying out the latest version in demo mode with 5 second clip. Conversion goes through ok but sending fails for some reason. What could be wrong?

‹ computers hate me, please help... cannot get a AVCHD conversion to work at all QT Export NOT successful (in other words "Failed") ›

Youtube upload failure

Submitted by justin on Tue, 19/01/2010 - 14:35.

Are you using an AVCHD clip to send?

During development we had some minor issues with Google accounts that had linked Youtube accounts. We did fix this, but maybe try with an account that is 'Youtube only'.

Also, you can try sending us the Voltaic log file:
http://shedworx.com/voltaichd-faq-mac#0c2

It was an MOV clip. There's

Submitted by kred on Tue, 19/01/2010 - 18:12.

It was an MOV clip. There's no problem with conversion.

Well my account was created via YouTube's page, but it is apparently now Google Account. Verify button on the preferences gives green so that works. But from the logs this is what I found:

ERROR:
Error Domain=com.google.GDataServiceDomain Code=403 UserInfo=0xe60b560 "The operation couldn’t be completed. (GData error ServiceForbiddenException: "Service forbidden")"
2010-01-19 12:05:26.657 Voltaic[719:207] fetchTicket:finishedWithEntry:error : Error Domain=com.google.GDataServiceDomain Code=400 UserInfo=0xe6115a0 "The operation couldn’t be completed. (GData error InvalidRequestUriException: "Invalid username")"
2010-01-19 12:05:26.658 Voltaic[719:207] Delivery Failed - Error Domain=com.google.GDataServiceDomain Code=400 UserInfo=0xe6115a0 "The operation couldn’t be completed. (GData error InvalidRequestUriException: "Invalid username")"

Logged

Submitted by justin on Thu, 21/01/2010 - 17:13.

Thanks for the log.

We've logged this with our developers and will let you know what we find.

It's been a while. From the

Submitted by kred on Wed, 10/03/2010 - 01:05.

It's been a while. From the blog I see there's 2.5 coming out sometime around this month. I was wondering if this bug has been fixed?