Submitted by dabbor on Sun, 16/08/2009 - 20:04

Hi,

I'm using VoltaicHD 1.8.7 (Build 757) to convert the .MTS files from my Sony HDR-CX105.
My problem is, that some conversions resolve with the message 'Failed'.
According to the log file, there seems to be a problem wile exporting the file after conversion:

16.08.09 13:14:17 ShedQTHelper[271] DoExport Start...

16.08.09 13:14:17 ShedQTHelper[271] Sun Aug 16 13:14:17 2009 - FILES::originalFile sourceFile destFile theFps <25.000000>
16.08.09 13:14:17 ShedQTHelper[271] Sun Aug 16 13:14:17 2009

16.08.09 13:14:17 ShedQTHelper[271] Exporting :: originalFile sourceFile destFile

16.08.09 13:14:17 ShedQTHelper[271] *** Sun Aug 16 13:14:17 2009 isRunning1050Plus YES ***
16.08.09 13:15:15 ShedQTHelper[271] Sun Aug 16 13:15:15 2009

16.08.09 13:15:15 ShedQTHelper[271] QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)

16.08.09 13:15:17 ShedQTHelper[271] *** Sun Aug 16 13:15:17 2009 isRunning1050Plus YES ***
16.08.09 13:16:15 ShedQTHelper[271] Sun Aug 16 13:16:15 2009

16.08.09 13:16:15 ShedQTHelper[271] QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)

16.08.09 13:16:17 ShedQTHelper[271] *** Sun Aug 16 13:16:17 2009 isRunning1050Plus YES ***
16.08.09 13:17:15 ShedQTHelper[271] Sun Aug 16 13:17:15 2009

16.08.09 13:17:15 ShedQTHelper[271] QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)

16.08.09 13:17:16 ShedQTHelper[271] *** Sun Aug 16 13:17:16 2009 isRunning1050Plus YES ***
16.08.09 13:18:14 ShedQTHelper[271] Sun Aug 16 13:18:14 2009

16.08.09 13:18:14 ShedQTHelper[271] QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)

16.08.09 13:18:15 ShedQTHelper[271] *** Sun Aug 16 13:18:15 2009 isRunning1050Plus YES ***
16.08.09 13:19:13 ShedQTHelper[271] Sun Aug 16 13:19:13 2009

16.08.09 13:19:13 ShedQTHelper[271] QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)

16.08.09 13:19:14 ShedQTHelper[271] Sun Aug 16 13:19:14 2009

16.08.09 13:19:14 ShedQTHelper[271] QT Export NOT successful (Not Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)

16.08.09 13:19:14 ShedQTHelper[271] Sun Aug 16 13:19:14 2009

16.08.09 13:19:14 ShedQTHelper[271] DoExport Finished!!

16.08.09 13:19:14 Voltaic[270] Sun Aug 16 13:14:17 2009
DoExport Start...
Sun Aug 16 13:14:17 2009
Exporting :: originalFile sourceFile destFile
Sun Aug 16 13:15:15 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:16:15 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:17:15 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:18:14 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:19:13 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:19:14 2009
QT Export NOT successful (Not Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:19:14 2009
DoExport Finished!!

16.08.09 13:19:14 Voltaic[270] CC: exportCallback sourceFile exportFile originalFile messageType
16.08.09 13:19:14 Voltaic[270] Sun Aug 16 13:14:17 2009
DoExport Start...
Sun Aug 16 13:14:17 2009
Exporting :: originalFile sourceFile destFile
Sun Aug 16 13:15:15 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:16:15 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:17:15 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:18:14 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:19:13 2009
QT Export NOT successful (Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:19:14 2009
QT Export NOT successful (Not Retrying). NSError = Operation could not be completed. (OSStatus error -9459.)
Sun Aug 16 13:19:14 2009
DoExport Finished!!

16.08.09 13:19:14 Voltaic[270] Could not execute export Movie Task!. Failing export.

I would be very thankful If you could find out where the problem is.

Thank you in advance!

Dabbor

Posted to support

Submitted by justin on Thu, 20/08/2009 - 10:16.

Posted to support queue.

Having same problem!!

Submitted by richierich84 on Fri, 04/09/2009 - 12:58.

Please Help!!!

2009-09-03 21:06:23.521 Voltaic[3861:2768b] Movie created OK. myOutputLocation /Volumes/Pederson Backup/Final Cut/VoltaicHD Converts/
2009-09-03 21:06:23.522 Voltaic[3861:2768b] myExportFile mySourceFile
2009-09-03 21:06:23.522 Voltaic[3861:2768b] Exporting /tmp/00004.vlt to /Volumes/Pederson Backup/Final Cut/VoltaicHD Converts/ Source file = /Volumes/Pederson Backup/JJ PROJECT/9:03:09/JJP903B2/AVCHD/BDMV/STREAM/00004.MTS
2009-09-03 21:06:23.522 Voltaic[3861:2768b] Found = true Dimensions = 1920x1080 bInterlaced = true FPS = 29.970030
2009-09-03 21:06:23.522 Voltaic[3861:2768b] ADVANCED SETTINGS - QT componentName <13>
2009-09-03 21:06:23.523 Voltaic[3861:2768b] componentList exportSettings <00000000 00000000 00000000 00000462 7365616e 00000001 00000006 00000000 00000253 76696465 00000001 00000011 00000000 00000022 7370746c 00000001 00000000 00000000 61706368 00000000 00180000 03000000 00207470 726c0000 00010000 00000000 00000000 00000000 00000000 00000000 00246472 61740000 00010000 00000000 00000000 00000000 00000000 00000000 00000000 00156d70 736f0000 00010000 00000000 00000000 0000186d 66726100 00000100 00000000 00000000 00000000 00001870 73667200 00000100 00000000 00000000 00000000 00001562 66726100 00000100 00000000 00000000 00000016 6d706573 00000001 00000000 00000000 00000000 00286861 72640000 00010000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0016656e 64730000 00010000 00000000 00000000 00000016 63666c67 00000001 00000000 00000000 00440000 0018636d 66720000 00010000 00000000 00006170 706c0000 0014636c 75740000 00010000 00000000 00000000 00306364 65630000 00010000 00000000 00006963 70736e63 6c630002 00020002 01000000 00010000 00010001 00000000 001c7665 72730000 00010000 00000000 00000003 001c0001 00000000 00886566 66650000 00020000 00010000 00000000 00746678 66780000 00010000 00040000 00000000 001c7265 63740000 00010000 00000000 0000009f 024801fb 04470000 00187370 6c690000 00010000 00000000 00000000 00000000 00187370 6c690000 00020000 00000000 00000000 00000000 00147477 69730000 00010000 00000000 00000000 00157472 6e630000 00010000 00000000 00000000 00010669 73697a00 00000100 00000900 00000000 00001869 77647400 00000100 00000000 00000000 00000000 00001869 68677400 00000100 00000000 00000000 00000000 00001870 77647400 00000100 00000000 00000000 00000000 00001870 68677400 00000100 00000000 00000000 00000000 00003463 6c617000 00000100 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00001c70 61737000 00000100 00000000 00000000 00000000 00000000 00001873 63616d00 00000100 00000000 00000000 00000000 00001564 696e7400 00000100 00000000 00000000 00000015 75656e66 00000001 00000000 00000000 01000000 8c736f75 6e000000 01000000 05000000 00000000 18737363 74000000 01000000 00000000 00726177 20000000 18737372 74000000 01000000 00000000 00ac4400 00000000 16737373 73000000 01000000 00000000 00001000 00001673 73636300 00000100 00000000 00000000 02000000 1c766572 73000000 01000000 00000000 00000300 14000100 00000000 15656e76 69000000 01000000 00000000 00010000 0015656e 736f0000 00010000 00000000 00000100 00003f73 61766500 00000100 00000200 00000000 00001566 61737400 00000100 00000000 00000000 00000016 73737479 00000001 00000000 00000000 0001>
2009-09-03 21:06:23.545 Voltaic[3861:2768b] Calling Export Processd
ProcessServer::Read 4498 bytes in Message Body
ProcessServer::Message Queued
2009-09-03 21:06:23.600 ShedQTHelper[3864:903] Thu Sep 3 21:06:23 2009
2009-09-03 21:06:23.605 ShedQTHelper[3864:903] DoExport Start...
2009-09-03 21:06:23.606 ShedQTHelper[3864:903] Thu Sep 3 21:06:23 2009 - FILES::originalFile sourceFile destFile theFps <29.970030>
2009-09-03 21:06:23.606 ShedQTHelper[3864:903] Thu Sep 3 21:06:23 2009
2009-09-03 21:06:23.607 ShedQTHelper[3864:903] Exporting :: originalFile sourceFile destFile
2009-09-03 21:06:25.728 ShedQTHelper[3864:903] *** Thu Sep 3 21:06:25 2009 isRunning1050Plus YES ***
2009-09-03 21:06:27.569 ShedQTHelper[3864:903] Thu Sep 3 21:06:27 2009
2009-09-03 21:06:27.634 ShedQTHelper[3864:903] QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
2009-09-03 21:06:28.703 ShedQTHelper[3864:903] *** Thu Sep 3 21:06:28 2009 isRunning1050Plus YES ***
2009-09-03 21:06:28.973 ShedQTHelper[3864:903] Thu Sep 3 21:06:28 2009
2009-09-03 21:06:28.974 ShedQTHelper[3864:903] QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
2009-09-03 21:06:30.012 ShedQTHelper[3864:903] *** Thu Sep 3 21:06:30 2009 isRunning1050Plus YES ***
2009-09-03 21:06:30.317 ShedQTHelper[3864:903] Thu Sep 3 21:06:30 2009
2009-09-03 21:06:30.318 ShedQTHelper[3864:903] QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
2009-09-03 21:06:31.357 ShedQTHelper[3864:903] *** Thu Sep 3 21:06:31 2009 isRunning1050Plus YES ***
2009-09-03 21:06:31.583 ShedQTHelper[3864:903] Thu Sep 3 21:06:31 2009
2009-09-03 21:06:31.584 ShedQTHelper[3864:903] QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
2009-09-03 21:06:32.619 ShedQTHelper[3864:903] *** Thu Sep 3 21:06:32 2009 isRunning1050Plus YES ***
2009-09-03 21:06:32.870 ShedQTHelper[3864:903] Thu Sep 3 21:06:32 2009
2009-09-03 21:06:32.871 ShedQTHelper[3864:903] QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
2009-09-03 21:06:33.871 ShedQTHelper[3864:903] Thu Sep 3 21:06:33 2009
2009-09-03 21:06:33.905 ShedQTHelper[3864:903] QT Export NOT successful (Not Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
2009-09-03 21:06:33.932 ShedQTHelper[3864:903] Thu Sep 3 21:06:33 2009
2009-09-03 21:06:33.933 ShedQTHelper[3864:903] DoExport Finished!!
2009-09-03 21:06:33.940 Voltaic[3861:23a07] Thu Sep 3 21:06:23 2009
DoExport Start...
Thu Sep 3 21:06:23 2009
Exporting :: originalFile sourceFile destFile
Thu Sep 3 21:06:27 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:28 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:30 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:31 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:32 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:33 2009
QT Export NOT successful (Not Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:33 2009
DoExport Finished!!

2009-09-03 21:06:33.956 Voltaic[3861:2768b] CC: exportCallback sourceFile exportFile originalFile messageType
2009-09-03 21:06:33.957 Voltaic[3861:2768b] Thu Sep 3 21:06:23 2009
DoExport Start...
Thu Sep 3 21:06:23 2009
Exporting :: originalFile sourceFile destFile
Thu Sep 3 21:06:27 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:28 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:30 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:31 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:32 2009
QT Export NOT successful (Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:33 2009
QT Export NOT successful (Not Retrying). NSError = The operation couldn’t be completed. (OSStatus error -9459.)
Thu Sep 3 21:06:33 2009
DoExport Finished!!

2009-09-03 21:06:33.957 Voltaic[3861:2768b] Could not execute export Movie Task!. Failing export.
2009-09-03 21:06:34.031 Voltaic[3861:2768b] updateProgressBar::status

2009-09-03 21:06:34.034 Voltaic[3861:2768b] decodeTask: starting on /Volumes/Pederson Backup/JJ PROJECT/9:03:09/JJP903B2/AVCHD/BDMV/STREAM/00005.MTS 2009-09-03 21:06:34.034 Voltaic[3861:2768b] updateProgressBar::status 2009-09-03 21:06:34.035 Voltaic[3861:2768b] deinterweave: start 2009-09-03 21:06:34.035 Voltaic[3861:2768b] updateProgressBar::status 2009-09-03 21:06:34.046 Voltaic[3861:2768b] Initialising MultiStream 2009-09-03 21:06:34.046 Voltaic[3861:2768b] Program Map pid = 256 2009-09-03 21:06:34.046 Voltaic[3861:2768b] PIDS Audio = 4352, Video = 4113, PCR = 4097 2009-09-03 21:06:34.055 Voltaic[3861:2768b] Skipping Forward - readInfo::pos = 1664070144, readInfo::nPackets = 0 2009-09-03 21:06:34.085 Voltaic[3861:2768b] Finished = false 2009-09-03 21:06:34.085 Voltaic[3861:2768b] Skipping Forward - readInfo::pos = 1663878144, readInfo::nPackets = 0 2009-09-03 21:06:34.101 Voltaic[3861:2768b] Finished = true 2009-09-03 21:06:34.102 Voltaic[3861:2768b] MTS --> VideoStartTime (sec) = 0.51 2009-09-03 21:06:34.102 Voltaic[3861:2768b] MTS --> AudioStartTime (sec) = 0.57 2009-09-03 21:06:34.102 Voltaic[3861:2768b] MTS --> FPS reported as 29.970030 2009-09-03 21:06:34.102 Voltaic[3861:2768b] MTS --> Interlaced Reported as true 2009-09-03 21:06:34.103 Voltaic[3861:2768b] MTS --> Frame Time is 2715660 2009-09-03 21:06:34.103 Voltaic[3861:2768b] Starting threads 2009-09-03 21:07:56.311 Voltaic[3861:2768b] Deleting threads (error = false) 2009-09-03 21:07:56.376 Voltaic[3861:2768b] Threads finished without error 2009-09-03 21:07:56.377 Voltaic[3861:2768b] Extraction Complete 2009-09-03 21:07:56.377 Voltaic[3861:2768b] Video File: /tmp/00005.mpv 2009-09-03 21:07:56.377 Voltaic[3861:2768b] Audio File: /tmp/00005.ac3 2009-09-03 21:07:56.378 Voltaic[3861:2768b] deinterweave: of complete with error code 1 2009-09-03 21:07:56.378 Voltaic[3861:2768b] Initialising MultiStream Program Map pid = 256 PIDS Audio = 4352, Video = 4113, PCR = 4097 Skipping Forward - readInfo::pos = 1664070144, readInfo::nPackets = 0 Finished = false Skipping Forward - readInfo::pos = 1663878144, readInfo::nPackets = 0 Finished = true MTS --> VideoStartTime (sec) = 0.51 MTS --> AudioStartTime (sec) = 0.57 MTS --> FPS reported as 29.970030 MTS --> Interlaced Reported as true MTS --> Frame Time is 2715660 Starting threads Deleting threads (error = false) Threads finished without error Extraction Complete

Re: Having same problem!!

Submitted by ben on Fri, 04/09/2009 - 14:54.

We've posted this to our support, we should be in touch with you about it shortly. It may be related to having Advanced Export settings enabled in the Preferences.